01 My lips have been injected, can I use your products?
Yes, of course - our products are also effective for sprayed lips.
02 Can your products be used safely?
Naturally! Our products have been certified “Very Good” by Dermatest and can be used in your daily beauty routine.
03 Does it hurt when I use your products?
When applying our "Plumper Extreme" or "Plumper Gloss" you will feel a hot tingling sensation because the blood circulation in the lips is stimulated. After a few minutes, however, this will subside and your lips will appear plump. If your lips are sensitive, we recommend applying just a thin layer at first.
04 Have your products been tested on animals?
Our products are not tested on animals and are completely cruelty-free.
05 Can I also use the products during pregnancy?
The products can also be used during pregnancy without any problems.
06 Can I also use the products on lips with permanent make-up?
Yes, of course!
07 When should I not use the product?
Please do not use if you are allergic to the ingredients.
01 Is delivery free?
Yes, but only in Switzerland, Germany (for orders over 29.90CHF), Austria, Liechtenstein. A shipping fee of 4 CHF is charged for Europe and a flat rate of 7 CHF for the USA and the rest of the world.
02 Do you send the products worldwide?
Yes, we ship worldwide, except to the UK 😊
03 How long does delivery take?
- Switzerland, Liechtenstein, Germany, Austria: 2-4 working days
- Europe: 3-5 working days
- USA (United States), Rest of the World: 5-9 working days
04 Can I return the products if they don't fit me?
Due to hygiene regulations, we can only take back lip products in their original packaging and no later than 14 days after receipt. You can find further information about this in our terms and conditions. Please send your order to the following address:
05 My product arrived broken/wrong, what should I do now?
Please send us an email (if possible with a photo) to email@example.com so that we can help you.
01 What payment methods do you offer?
With us you can pay with Twint, credit card, Paypal, Apple Pay, Google Pay or Klarna (invoice).